Privacy Policy

At SocialCRM, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI brand monitoring platform.

Information We Collect

We collect information that you provide directly to us, such as when you create an account, subscribe to our service, or contact our support team. This may include:

• Personal information (name, email address, company information)
• Login credentials
• Payment and billing information
• Brand information and preferences
• Communications with our team

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Monitor and analyze usage patterns and trends
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Process and complete transactions
• Address any issues with our service or devices

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, delete, or restrict use of your personal information.

Changes to This Policy

We may modify this Privacy Policy from time to time. If we make material changes, we will notify you through our service or by other means.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@socialcrm.com