Cookie Policy
This page describes the cookies and related browser storage SocialCRM uses on its public site and authenticated application surfaces.
On this page
Current implementation
Overview
Cookies are small pieces of data stored by your browser. SocialCRM also uses related browser storage, such as localStorage, for some interface preferences and temporary client-side state.
Our consent banner and settings panel are designed to keep non-essential categories off by default until you make a choice.
Cookie categories in use
| Category | Examples | Why it exists |
|---|---|---|
| Essential | gdpr-consent, gdpr-preferences, sign-in session cookies | Stores your consent choice and keeps authenticated sessions working when you sign in through NextAuth. |
| Preferences | preferred-language | Remembers a language-selection choice when that feature is used on the public site. |
| Analytics | Google Analytics cookies such as _ga and related GA4 identifiers | Loaded only after analytics consent and only when the site has a valid Google Analytics configuration. |
| Marketing | No dedicated marketing cookie is wired into the public app code today | The preference center includes a marketing category for forward compatibility, but this codebase does not currently attach a standalone advertising script to that setting. |
Authentication cookie names can vary by environment and browser security settings. For example, signed-in sessions may use names such as next-auth.session-token or a secure equivalent.
Other browser storage
Some interface behavior in the product uses browser storage that is not a cookie. Common examples include dismissed announcements, onboarding progress, saved UI state, and other client-side preferences.
Those items stay on your device until they expire in code, you clear them in the app, or you clear your browser storage.
Managing your preferences
You can update your consent choices below. You can also clear cookies or block them in your browser settings, although blocking essential cookies may affect sign-in and site behavior.
Manage cookie preferences
These controls write the same consent cookies used by the public banner. Essential cookies stay enabled because they are required for the site to function.
Cookie Settings
Manage your cookie preferences. Essential cookies are always active as they are necessary for the website to function properly.
Essential Cookies
Required for the website to function properly. Cannot be disabled.
Functional Cookies
Enable personalized features and remember your preferences.
Analytics Cookies
Help us improve our website by collecting anonymous information.
Marketing Cookies
Allow us to provide personalized ads and content based on your browsing behavior.
Questions about cookies or privacy
Privacy and support contacts
- Privacy
- privacy@socialcrm.com
- Support
- support@socialcrm.com
- Related policy
- Read the Privacy Policy
- Browser controls
- You can also manage cookies directly in your browser and clear existing site storage at any time.