Structured shop data intake
SocialCRM starts with the facts your team already owns: services, specialties, certifications, hours, and location details. That source material drives monitoring and correction workflows.
Integrations
Connect shop data to AI visibility workflows.
SocialCRM connects structured shop data, public-web monitoring, and workflow-based fixes to your AI visibility. Direct connectors for Tekmetric, Shopmonkey, and Shop-Ware.
Integrations
Current Model
What SocialCRM connects today
The integration surface starts with defensible inputs: the facts your team controls, the public surfaces customers can see, and the AI answers that need monitoring.
Public web and listing surfaces
Website pages, location content, review context, and other public shop facts give the platform something real to verify and improve before AI answers drift.
AI answer monitoring
Major assistants and answer engines show where your facts are landing, disappearing, or being replaced by weaker sources so the team can act from one workflow.
Shop System Connectors
Direct connections for shop management systems
We prioritize the systems that sit closest to the truth of your shop.
Tekmetric
Pull shop profile data, service context, and completed ROs directly into SocialCRM to keep your AI profile current.
Shopmonkey
Sync operating data so your services, specialties, and availability are reflected accurately across core AI engines.
Shop-Ware
Connect day-to-day shop operations to your AI visibility workflow for tighter accuracy and faster updates.
Need a different connector?
Tell us which system matters, what data needs to move, and what the approval path looks like.
How We Build
Integration work should be operational, not theatrical.
Source-of-truth first
Every integration starts with reliable data flow. We connect what your shop actually runs, not a decorative logo wall.
Stage the rollout
Most teams start with monitored public surfaces and guided data intake before adding deeper connectors. That keeps the launch tractable.
Build by operational demand
We prioritize connectors based on shop-system demand, multi-location complexity, and workflow fit. If a connector matters to you, tell us.
Additional Capabilities
- Multi-location rollout controls for shop groups and franchise operators
- Reporting and export workflows for teams that need broader operational visibility
- CRM and handoff workflows for approved follow-up and ownership
Integration Guardrails
The integration story has to be as trustworthy as the data.
We keep integration scope honest so operators know exactly what connects today and what is being built next.
Security by default
TLS in transit, AES-256 at rest, and row-level security for tenant isolation.
Access and accountability
Role-based access control, MFA, and audit logging for teams that need operational clarity.
Plain-language documentation
Security details, DPA terms, and subprocessor information are available before procurement asks.
Built for real operations
Support for multi-location workflows, shop-system alignment, and AI-facing brand accuracy.
Review the operational details before you book a rollout.
Start with the workflow you can defend today.
Run an AI shop checkup or tell us which system you need in the rollout. We will keep the scope honest.