Who it's for

Visibility control for shops that want AI recommending them.

SocialCRM runs controlled checks against configured OpenAI, Anthropic, Google Gemini, and Perplexity APIs. It compares each stored answer with the shop facts your team approved.

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AI discovery landscape — product coverage varies

AI Overviews

Google · Landscape only

AI Mode

Google · Landscape only

Copilot

Microsoft · Landscape only

Perplexity API

Perplexity · Provider API check

OpenAI API

OpenAI · Provider API check

Anthropic API

Anthropic · Provider API check

Gemini API

Google · Provider API check

Meta AI

Meta · Landscape only

Grok

xAI · Landscape only

AI Overviews

Google · Landscape only

AI Mode

Google · Landscape only

Copilot

Microsoft · Landscape only

Perplexity API

Perplexity · Provider API check

OpenAI API

OpenAI · Provider API check

Anthropic API

Anthropic · Provider API check

Gemini API

Google · Provider API check

Meta AI

Meta · Landscape only

Grok

xAI · Landscape only

For Independent Shops

Stop losing driver calls to AI errors. Start getting recommended.

When a driver asks AI "best brake shop near me," your repair history and reviews should be the answer — not a guess.

The problem

AI recommends the wrong shop or a dealership instead of you
Hallucinated services or certifications that don't match your shop
Your shop missing entirely from AI recommendation results
Bad-fit calls from drivers who need services you don't offer

How we fix it

Shop Profile Builder

Define your services, certifications, specialties, and service area so AI models have accurate, up-to-date facts about your shop.

Recommendation Monitoring

Track when and how AI platforms recommend your shop — or skip you. Get alerts when competitors take your spot.

Fix and Re-check Workflow

Route an approved profile, content, or structured-data fix. Then run the same query and compare the stored provider result.

9 tools drivers use to pick a shop

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Shop Profile

For Multi-Location Franchises

See exactly which AI platforms mention each location and what they get wrong.

One location shows wrong hours. Another lists services you dropped last year. At 10 or 200 locations, the drift compounds.

The problem

Inconsistent AI recommendations across different locations
Wrong hours, phone numbers, or services listed per location
No centralized view of AI visibility across the franchise
Individual locations can't manage their own AI presence

How we fix it

Multi-Location Profile Management

Manage brand-wide facts centrally while allowing location-specific details like hours, services, and staff. One source of truth for every location.

Location-Specific Visibility Scoring

Compare stored provider evidence by location. Route reviewed corrections across the franchise in one tracked workflow.

Franchise-Wide Reporting

Use portfolio reports to compare stored visibility evidence, issues, and bot-access checks across locations.

1 dashboard for every location in the network

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Brand Repository

For Specialty & European Shops

AI should know you're the BMW expert — not lump you in with every generalist.

Drivers looking for a Sprinter or EV specialist ask AI by make. Generic listings bury your niche.

The problem

AI doesn't recognize your niche expertise or certifications
Specialists grouped with generalists in AI recommendations
Drivers looking for European or EV experts can't find you through AI
Your make/model expertise is invisible to AI platforms

How we fix it

Specialty Profile Building

Build a detailed profile of your expertise — makes, models, certifications, specialized equipment — so AI understands exactly what sets you apart.

Make & Model Targeting

When a driver asks "best BMW mechanic near me" or "Tesla-certified shop," your name surfaces with the right credentials.

Certified Expertise Highlighting

Surface ASE certifications, OEM training, and specialty credentials in AI responses so drivers see proof of expertise before they call.

4 make/model/cert signals checked in live mystery shops

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AI Simulator result showing the selected provider, stored answer, accuracy evidence, and suggested fixes — AI Simulator

For Tire & Quick Service Centers

When speed is your edge, AI should say so.

A driver asking AI for a same-day tire mount needs to know you can take them today — not next Thursday.

The problem

AI doesn't differentiate your shop on speed or availability
Drivers don't know you offer same-day service until they call
Booking turnaround time is invisible in AI recommendations
Competitors with slower service get equal AI treatment

How we fix it

Availability Fact Controls

Record only the availability and wait-time statements that the shop has approved for public content.

Urgency Query Checks

Test how configured provider APIs answer same-day and urgent-service queries. Flag unsupported availability claims for correction.

Quick-Turn Service Profiles

Highlight your fast-turn services — oil changes, tire rotations, brake pads — with typical completion times so AI can match urgency to your speed.

2 modes organic visibility and grounded readiness checks

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AI Agents

Why SocialCRM

The difference between knowing and fixing.

Monitoring-only tools

Show you the problem

Alert you when AI answers change
Dashboard shows brand mentions
Weekly reports on share of voice
Manual export to spreadsheets
You figure out the fix yourself

SocialCRM

Ships the fix

Store detected issues with the provider response and query
Auto-generate correction briefs for your team
Deploy the fix in the same workflow
Keep the provider, query, answer, evidence, and action owner together
Agents re-check the answer after every fix

Trust and Operations

Security your service manager never has to think about.

When AI represents your shop, the data behind it has to be locked down. The controls are in the product and documented for your team.

Security by default

TLS in transit, AES-256 at rest, and row-level security for tenant isolation.

Access and accountability

Role-based access control, MFA, and audit logging for teams that need operational clarity.

Plain-language documentation

Security details, DPA terms, and subprocessor information are available before procurement asks.

Built for real operations

Support for multi-location workflows, shop-system alignment, and AI-facing brand accuracy.

The details, in writing:

Review Security Read the DPA

See which shop AI recommends instead of you.

Run a free checkup and read the exact answers drivers get when they ask about your services.

Run an AI Shop Checkup →View Pricing

Free • No credit card required