Source of truth
Shop Data First
We start with what’s already in your SMS: services, certifications, makes you work on, hours. Your team verifies before anything ships.
About Us
We make shop data usable in AI discovery.
SocialCRM turns repair order data into AI recommendations that book service.
Real shop contextProfile completeness
87%
Human reality
Real bays, technicians, and service capacity behind the data
Local discovery is changing faster than most shops can publish.
Drivers can now ask an AI assistant a direct question like “Who fixes BMW brakes near me?” and move straight to the answer.
Shops with clean, specific service data win. The problem: nothing in your SMS is built to publish outside the shop.
SocialCRM publishes it, watches what AI does with it, and closes the loop at the appointment.
Booking workflow
Workflow dataWhy we built this
We saw a simple gap: the systems influencing customer choice rarely had access to the facts inside a shop's real operating workflow.
Repair orders, certifications, specialties, and location details already exist inside the shop. Without a structured workflow to publish and maintain those facts, AI answers drift, cite the wrong source, or miss the shop entirely.
SocialCRM closes that gap. We watch what AI says, fix what it gets wrong, and tie every fix to a booked service \u2014 not a dashboard metric.
How we work
Real shop data in. AI recommendations that book service out.
Monitoring
Monitor What AI Says
We track what ChatGPT, Claude, Gemini, and Perplexity say about your shop. When the answer drifts or the wrong shop gets cited, you see it first.
Fix deployment
Deploy the Fix
Other tools stop at the alert. We turn findings into structured profile updates, content corrections, and workflow tasks your team can ship.
Ops outcomes
Tie It to Operations
Visibility without a booked appointment is vanity. Every fix ties to a specific AI query — and ends at your shop’s calendar.
What we optimize for
Structured facts
Accurate shop facts
Hours, services, certifications, makes and models. Wrong in your SMS means wrong in ChatGPT’s answer — and a lost booking.
Service clarity
Visible service expertise
Being an ASE Master Tech for diesel isn’t something AI can guess. We turn specialty certifications and the vehicles you actually service into data AI can cite.
Booked outcomes
Booked work, not vanity
The goal isn’t showing up in more AI answers. The goal is more drivers booking service. We measure the second.
We chose auto because your SMS already contains everything AI needs: certifications, service catalogs, availability, verified reviews. Shops that publish it first win the AI-referred bookings.
Built for Real Operations
The brand is calm because the workflow has to be.
Every claim in a shop\u2019s AI profile links back to a repair order, a certification, or a published rate. If SocialCRM can\u2019t cite the source, it won\u2019t publish the claim.
Security by default
TLS in transit, AES-256 at rest, and row-level security for tenant isolation.
Access and accountability
Role-based access control, MFA, and audit logging for teams that need operational clarity.
Plain-language documentation
Security details, DPA terms, and subprocessor information are available before procurement asks.
Built for real operations
Support for multi-location workflows, shop-system alignment, and AI-facing brand accuracy.
Review the operational details before you book a rollout.
Find out how AI sees your shop today
See what ChatGPT, Claude, Gemini, and Perplexity say about your shop right now. Know what's wrong before a driver does.